Got questions?
Mummybrand Product FAQ
Common questions from new and existing users exploring Barrier+ waterless systems.
How do I apply the Barrier+ Starter Kits? +
Starter Kits include a physical step-by-step application guide to support proper Barrier+ layering and routine structure.
Use the Barrier+ Cleansing Bar to gently remove dirt without stripping natural oils.
Apply Waterless Moisturiser to replenish depleted lipids and rebuild the skin barrier.
Lock in moisture using the Intensive Jelly for lasting occlusive protection.
Apply Repair Balm on distressed zones requiring concentrated spot support.
Why does Barrier+ not use preservatives, and how long can products last? +
Barrier+ formulations are fully waterless. Without added water, microbial growth risk is significantly reduced — eliminating the need for conventional preservative systems that can irritate compromised skin.
Products are best used within 6–12 months from opening when stored properly.
How should I store my Barrier+ products? +
Store in a cool, dry environment away from direct heat and sunlight. Refrigeration is not required.
Like fresh pastry, Barrier+ formulations are best preserved in stable room conditions — away from humidity and temperature extremes.
Why are Barrier+ textures thicker than commercial moisturisers? +
Barrier+ systems contain no added water or dilution. What you feel is 100% active formulation — concentrated lipids designed to fill structural moisture gaps and provide lasting occlusive protection.
Commercial moisturisers feel lighter because they are primarily water. Our formulations deliver the density your skin barrier actually needs.
Are Barrier+ products safe for infants and sensitive skin? +
Yes. Barrier+ formulations are specifically designed to support fragile and reactive skin, including infant skin from newborn stage.
Without preservative systems, formulations significantly reduce the likelihood of stinging, burning, or irritation on compromised skin.
Where are your ingredients sourced from? +
Barrier+ ingredients are sourced globally from trusted, skin-compatible suppliers selected for purity, stability, and safety on compromised skin. Priority is placed on lipid integrity and non-reactivity.
We do not use ingredients that we would not use on ourselves. What you are using are the same formulations used within our own family.
All new products undergo months of internal usage across both sensitive and normal skin types before public release — ensuring comfort, compatibility, and real-world barrier performance.