Terms of service

TERMS OF SERVICE — OVERVIEW

This website is operated by Mummybrand.

Throughout the Site, the terms “we”, “us”, and “our” refer to Mummybrand. By accessing our website or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to all users of the Site, including browsers, customers, merchants, and content contributors.

If you do not agree to these Terms, you may not access the Site or use our Services.

Our store is hosted on Shopify Inc., which provides the ecommerce infrastructure enabling us to deliver products and services to you.


1 — Online Store Eligibility

By using this Site, you confirm that:

  • You are at least the age of majority in your jurisdiction, or

  • You have given consent for minor dependents to use this Site under supervision

You may not use our products or Services for unlawful or unauthorised purposes, including violations of intellectual property or regulatory laws.

Transmission of malicious code, viruses, or destructive technologies is strictly prohibited and will result in immediate termination of access.


2 — General Service Conditions

We reserve the right to refuse Service to anyone at any time.

You acknowledge that:

  • Non-payment content may transfer across networks unencrypted

  • Payment data is always encrypted via secure gateways

You may not reproduce, duplicate, resell, or commercially exploit any portion of the Service without written permission.


3 — Information Accuracy

We aim for clinical and factual accuracy; however:

  • Content is provided for general informational purposes

  • It should not replace professional medical advice

  • Historical or archived content may not reflect current formulations or protocols

Use of Site information is at your own discretion and risk.


4 — Service & Price Modifications

Product pricing and availability may change without notice.

We reserve the right to:

  • Modify or discontinue products

  • Adjust pricing structures

  • Suspend Service access

We are not liable for any resulting modification, suspension, or discontinuation impacts.


5 — Products & Clinical Positioning

Certain products may be:

  • Available exclusively online

  • Produced in limited handmade batches

  • Subject to our Hygiene & Safety Return Policy

We strive to display product textures, tones, and packaging accurately, though screen calibration differences may occur.

We reserve the right to:

  • Limit purchase quantities

  • Restrict geographic sales

  • Discontinue formulations

All product use must follow intended barrier-care application guidance.


6 — Billing & Account Integrity

We reserve the right to refuse or cancel orders that appear:

  • Fraudulent

  • Duplicative

  • Placed by resellers or distributors

You agree to provide accurate:

  • Billing information

  • Shipping details

  • Contact credentials

Failure to do so may result in fulfilment delays or cancellations.


7 — Third-Party Tools

We may provide access to third-party tools (analytics, integrations, payment gateways).

These are offered “as is” without warranties, monitoring, or liability from Mummybrand.

Use of such tools is at your own discretion and subject to third-party terms.


8 — Third-Party Links

Our Site may contain links to external websites.

We are not responsible for:

  • Third-party content accuracy

  • External privacy practices

  • Transactions conducted off-site

Users should review third-party policies before engaging.


9 — Submissions & Feedback

If you submit ideas, testimonials, or feedback, you grant us unrestricted rights to:

  • Edit

  • Publish

  • Distribute

  • Translate

  • Use commercially

We are not obligated to compensate or respond to submissions.

You agree not to submit unlawful, defamatory, abusive, or infringing content.


10 — Personal Information

Submission of Personal Information is governed by our Privacy Policy, which outlines data handling, storage, and protection protocols.


11 — Errors & Omissions

We reserve the right to correct:

  • Typographical errors

  • Pricing inaccuracies

  • Product description mistakes

  • Shipping or availability misstatements

Corrections may occur post-order without prior notice.


12 — Prohibited Uses

You may not use the Site for:

  • Unlawful activities

  • Intellectual property violations

  • Harassment or discrimination

  • Malware transmission

  • Data scraping or phishing

  • Security circumvention

Violations may result in Service termination.


13 — Warranty Disclaimer

All Services and products are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted access

  • Error-free performance

  • Universal product suitability

To the fullest extent permitted by law, Mummybrand disclaims all implied warranties, including merchantability and fitness for purpose.


14 — Limitation of Liability

Mummybrand and its affiliates shall not be liable for:

  • Direct or indirect damages

  • Skin reaction variability

  • Data loss

  • Revenue or profit loss

  • Service interruption

Liability is limited to the maximum extent permitted under Singapore law.


15 — Indemnification

You agree to indemnify and hold harmless Mummybrand against claims arising from:

  • Breach of Terms

  • Misuse of products

  • Legal violations

  • Third-party rights infringement


16 — Severability

If any provision is deemed unenforceable, remaining Terms remain valid and enforceable.


17 — Termination

These Terms remain in effect unless terminated by either party.

We may terminate access immediately if Terms are violated. Outstanding liabilities remain enforceable post-termination.


18 — Entire Agreement

These Terms constitute the full agreement governing Site use, superseding prior communications or agreements.


19 — Governing Law

These Terms are governed by and construed under the laws of Singapore.


20 — Updates to Terms

We may revise these Terms at any time.

Continued use of the Site constitutes acceptance of updated Terms.


21 — Contact

For Terms enquiries:

Email: info@mummybrand.com
Brand: Mummybrand